Customer Service

Thank you for visiting our website for your hospital scrubs or uniforms. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At Discounted Medical Uniforms our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 28 days of purchase.  There is a 20% restocking fee for returns because this what gets charged to us.  Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles. Shipping and handling costs are not refundable. To assure proper credit, all returns are subject to inspection upon receipt. If you want to return an item: Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable. If you would like to return an item send to P.O. Box 223 Pendleton, IN 46064.
EXCHANGES - We will refund your money for all items returned. If you want something in another size please re-order replacement items online. This will assure you get the correct item as soon as possible.  Money will be refunded back to the credit card once items are received.